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Description:

Fast-growing technology firm focused on developing and delivering cloud-based IT Services to Investment firms. Continued growth due to success.

Looking for driven, energetic, independent and motivated people to join a collaborative and highly successful team. Strong customer service skills are essential, working directly with clients.

Duties and Responsibilities:

(includes the following, but other duties may be assigned as required)

• Provide client support and technical issue resolution via E-Mail, phone (remote support) and onsite visits.
• Configuration of equipment software applications.
• Provide training to clients in the use of our Citrix services and VPN connectivity for remote access.
• Fundamental knowledge of Client/Server, Active Directory and Operating System technologies to identify and correct issues in client computer systems.
• Maintain client hardware including PC and Mac workstations and laptops, printers/scanners, mobile devices and tablets.
• Perform lifting 25lbs to 50lbs. for short periods of time.

Key skills required:

• Ability to work independently and efficiently to meet deadlines.
• Ability to assess and prioritize work in a fast paced environment.
• Self-motivation, detail-oriented and organized manner.
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
• Experience supporting: Windows, Office, Active Directory, Citrix, Networks, Mobile Devices

Benefits:

• Competitive base salary
• Performance bonus
• Employer Contributed 401K Plan
• Healthcare Benefits & Corporate Discounts
• Excellent career growth potential