The Sr. System Engineer is to be responsible for configuring, maintaining and troubleshooting enterprise level access control, video system and database applications. Will plan, organise, direct, control and implement application-related projects, upgrades, system migrations and commissioning.

Duties:

• Responsible for meeting with clients to determine their system needs.
• Ability to work with design team to engineer complete system(s).
• Monitor and maintain system health which includes Database and application Servers.
• Test, program and troubleshoot access control and digital video systems.
• Follow assigned projects through to final adjustment and commissioning of installed systems.
• Create test plans and test systems.
• Install complete turnkey system (software and hardware).
• Customize system to tailor to customers’ business model.
• Work off hours to support customers and technicians globally.
• Troubleshoot system/network related issues over the phone with customers and vendors.
• Ability to train customers and technicians on respective systems.
• Be available for 24 hour phone support.
• Document and maintain system architecture and parameters specific to customer.
• To work in compliance with the Company’s Health and Safety standards and requirements; with the safety of self and others in mind at all time.

Qualifications:

• Experience (ideally certifications) in at least one of the following: Lenel, SoftwareHouse CCure, AMAG, Avigilon ACC/ACM, Genetec, S2 Access Control Systems other Video Management Systems.
• Must be able to navigate through system database software to configure and troubleshoot data and hardware related issues.
• Demonstrated experience with system upgrade process and practices as well as methodical and careful planning is essential.
• Experience and understanding of Enterprise System architecture is a plus.
• Government Secret clearance is a minimum.

 

 

Established and growing firm looking to hire a seasoned System Engineer with experience in system support and deployment. Broad experience and knowledge of OS build and management (Windows and Linux), Network design and troubleshooting (TCP/IP), Encryption, Hardening of systems and/or performing penetration testing. Strong interpersonal and problem solving skills are a must.

This FT position will provide career development, excellent working environment, attractive compensation and benefits.

Leading physical security integrator with a world class Global Security Operations Center (GSOC) are looking to hire Technical Project Managers who have experience with physical security systems. The technical project managers will be responsible for the entire project/s life-cycle from project scope, schedule, budgeting through job completion and after care.

Key responsibilities will include:

• Delivers and completes projects to our clients
• Review RFQ and Custom Statement of Works (SOW)
• Project planning (including developing SOW, resource, budget, price)
• System review
• Attend client meetings and project reviews
• Manage projects that are heavily application engineering focused
• Act as point of contact for integration projects and Advanced Services
• Support Advanced Services business development as needed
• Develops a relationship with customers and cross-functional groups and suppliers
• Maintains current technical project job plans and specifications
• Manages job costs and schedules
• Forecasts future RFQ requirements and specifications

Qualifications:

•  Bachelor of Science degree, preferably in science, technology, engineering, mathematics, or construction management
• 3 years of Project Management experience (PMP would be preferred)
• Extensive Application Engineering experience – 5 years
• Experience with Security SW and architecture

Leading technology investing firm are looking to hire FT.  A new position due to growth you will work within a small and collabrative team and respond to user requests for service and determine the nature and extent of technical support needed for issues with PCs, Macs, mobile/tablet devices and other IT related equipment.

Install, configure, maintain and troubleshoot a wide range of PC software applications. Perform hardware/software upgrades to existing computer equipment as needed.

Sustain working knowledge of end user hardware and software.

Participate in 24×7 on call rotation.

Conduct installation of systems and resolve problems at the homes of key employees.

 

Skills/Knowledge:

• Technical knowledge of the techniques and procedures of Microsoft Windows 7/8/10, Microsoft Office ’13/’16 and Apple OSX / iOS.
• Basic networking knowledge (TCP/IP, DNS, routing, subnetting).
• Experience with remote access technologies (VPN, terminal services, team viewer).
• Must possess sufficient analytical skills to assess problems or unusual situations and develop solutions.
• The ability to perform all of the duties of the position independently, efficiently and effectively.
• Strong communication and training skills with the ability to communicate technical information to non‐technical users.
• Demonstrated success in a leadership position within an IT support team.

Role Requirements:

• B.A./B.S. degree in computer science or related discipline; or the combination of education and relative experience
• Relevant certifications (MCP, Network+, Security+, A+)
• 3‐5 years help desk experience (preferably with private equity / hedge funds).
• 3‐7 years Windows and Microsoft Office experience
• Extensive experience in customer service (C‐level employees)
• Experience with Help Desk ticketing systems
• The ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 ‐ 50 pounds.

The Application Engineer is to be responsible for configuring, maintaining and troubleshooting enterprise level access control, video system and database applications. Will plan, organize, direct, control and implement application-related projects, upgrades, system migrations and commissioning.

Duties:

• Responsible for meeting with clients to determine their system needs.
• Ability to work with design team to engineer complete system(s).
• Monitor and maintain system health which includes Database and application Servers.
• Test, program and troubleshoot access control and digital video systems.
• Follow assigned projects through to final adjustment and commissioning of installed systems.
• Create test plans and test systems.
• Install complete turnkey system (software and hardware).
• Customize system to tailor to customers’ business model.
• Work off hours to support customers and technicians globally.
• Troubleshoot system/network related issues over the phone with customers and vendors.
• Ability to train customers and technicians on respective systems.
• Be available for 24 hour phone support.
• Document and maintain system architecture and parameters specific to customer.
• To work in compliance with the Company’s Health and Safety standards and requirements; with the safety of self and others in mind at all time.

Skills and experience required include:

• Must be able to navigate through system database software to configure and troubleshoot data and hardware related issues.
• Experience and understanding of Enterprise System architecture is a plus.
• Ability to delegate and organize responsibilities with projects involving multiple personnel is essential which include but not limited to Scheduling and holding regular meetings with customers and team members to discuss system health and open tickets.
• Experience with system upgrade process and practices as well as methodical and careful planning is essential.
• Certifications in Lenel Onguard, Software House CCure, Avigilon ACC/ACM, S2 Access Control Systems and Video Management Systems are plus.

Competitive base salary depending on experience. Benefits include:

• Bonus
• Employer Contributed 401K Plan
• Training allowance
• Healthcare Benefits
• Corporate Discounts on Entertainment, Dining, Shopping, Computers, Gym Membership
• Excellent career growth potential

Working in a dynamic environment with smart, fun people you will work on a variety of InfoSec technologies and have a wide range of duties to perform.

Some of the duties will include:

• Provide IDS monitoring, log analysis and incident response to information security alerts.
• Analyze log files, network traffic and IDS alerts to assess, prioritize and differentiate between potential intrusion attempts and false alarms.
• Launch and track investigations to resolution. Advise in the steps to take to investigate and resolve computer security incidents.
• Recommend IDS filters to eliminate false positives. In addition, daily reviews of IT security news postings reporting exploits in the wild and potential zero-day exploits.
• Perform highly complex analysis and technical tasks involving event detection and rapid response across various environments of the enterprise.
• Design, implement and support integration of information security solutions including security architectures, firewall administration, integrating security products, and developing and coordinating security implementation plans.
• Work with senior management to determine acceptable levels of risk for enterprise computing platforms and to discuss security implications of new information technology uses being considered.
• Investigate, document and report any actual or potential information security violation.
• Lead computer forensic analysis, cyber-crime investigation, incident emergency response and investigations.

Experience and skills should include:

• 2-5 years’ experience working in 24×7 Security Operations Center (SOC) environment.
• Hands on Configuration experience with Security Incident and Event Management platform.
• Experience using: Splunk Enterprise Security, IDS, FireEye, Cisco Sourcefire, WAF Imperva.

(Includes the following, but other duties may be assigned as required)

• Provide client support and technical issue resolution via E-Mail, phone (remote support) and onsite visits.
• Configuration of client equipment to connect to network and/or domain resources run necessary financial software and misc. applications.
• Provide training to clients in the use of our Citrix services and VPN connectivity for remote access.
• Fundamental knowledge of client/server, Active Directory and Operating system technologies to identify and correct issues in client computer systems.
• Maintain client hardware including PC and MAC workstations and laptops, printers/scanners, mobile devices and tablets.
• Ability to manage/troubleshoot hardware (video cards, USB & peripheral devices and drivers).
• Ability to troubleshoot Activesync, BES and other mobile device technologies.
• Publish/Manage Citrix applications.
• Light Server administration.
• Create/Manage Active Directory accounts, groups & permissions.
• Install, configure & manage print queues.
• Manage domain services & policies.
• Troubleshoot DNS, DHCP and TCP/IP issues.
• Perform lifting 25lbs to 50lbs. for short periods of time.

Skills and experience required include:

• Ability to work independently and efficiently to meet deadlines.
• Ability to promptly answer support related email, phone calls and other electronic communications.
• Experience with Bloomberg, Markit, Capital IQ, Thompson Reuters and other market data software.
• Ability to assess and prioritize work in a fast paced environment.
• Ability to manage resources both laterally & vertically.
• Self-motivated, detail-oriented and organized.
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills.

Qualifications:

• Some college or degree a plus.
• Min 2 years’ experience in a relevant field.
• GREAT ATTITUDE, team player always willing to pitch in and take on new tasks.
• Proactive/flexible nature – if you see something that can be improved, suggest it.

(Includes the following, but other duties may be assigned as required)

• Provide client support and technical issue resolution via E-Mail, phone (remote support) and onsite visits.
• Configuration of client equipment to connect to network and/or domain resources run necessary financial software and misc. applications.
• Provide training to clients in the use of our Citrix services and VPN connectivity for remote access.
• Fundamental knowledge of client/server, Active Directory and Operating system technologies to identify and correct issues in client computer systems.
• Maintain client hardware including PC and MAC workstations and laptops, printers/scanners, mobile devices and tablets.
• Ability to manage/troubleshoot hardware (video cards, USB & peripheral devices and drivers).
• Ability to troubleshoot Activesync, BES and other mobile device technologies.
• Publish/Manage Citrix applications.
• Light Server administration.
• Create/Manage Active Directory accounts, groups & permissions.
• Install, configure & manage print queues.
• Manage domain services & policies.
• Troubleshoot DNS, DHCP and TCP/IP issues.
• Perform lifting 25lbs to 50lbs. for short periods of time.

Skills and experience required include:

• Ability to work independently and efficiently to meet deadlines.
• Ability to promptly answer support related email, phone calls and other electronic communications.
• Experience with Bloomberg, Markit, Capital IQ, Thompson Reuters and other market data software.
• Ability to assess and prioritize work in a fast paced environment.
• Ability to manage resources both laterally & vertically.
• Self-motivated, detail-oriented and organized.
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills.

Qualifications:

• Some college or degree a plus.
• Min 2 years’ experience in a relevant field.
• GREAT ATTITUDE, team player always willing to pitch in and take on new tasks.
• Proactive/flexible nature – if you see something that can be improved, suggest it.

• Daily management of operational information security in a 24×7 live production environment.
• Assist in providing support for the design, deployment and use of security related reporting tools and management systems.
• Assist with information security risk assessments and reports to identify, assess, measure, and monitor information security risks.
• Liaise with internal employees throughout the organization (Engineering, HR, Management and Support) and external costumers as necessary, on information security matters such as emerging security risks and control technologies.
• Enforce and adapt information security policies, standards, procedures and guidelines, in partnerships with the business.
• Supporting the incident response, investigation and architecture review processes.
• Assist, support and maintain the vulnerability management process.
• Assist with handling the security questionnaire process.
• Assist with infrastructure framework, perimeter and internal security improvement projects.
• Independently or as part of a team, analyze business, technical and functional requirements and develop work tasks and complex project plans to meet project objectives.
• Successfully lead small to midsize projects utilizing external resources and service providers.
• Effectively communicate with business and IT leadership to insure project success.
• Define and implement processes and technical solutions to enhance automated monitoring and management.
• Support the development and deployment of information security processes.
• Participate in on-call and off-hours support activities which are typical for the role and industry.
• Support the development, documentation and delivery of training and user guidance to ensure consistent and effective implementation of information security objectives.
• Receives functional guidance directly from Information Security Manager and supplemental guidance from other team members on general business objectives.
• Will be self-directing and act as project leader on small to large projects; nurture effective working relationships; will coordinate with internal and external resources in performing the duties of this position.
• Assist with ISO 27001 and NIST certifications – domestic and international.
• Assist with Client Due Diligence as requested.

 Essential Skills

• Knowledge of information security industry standards and frameworks (e.g. PCI DSS, NIST, ISO 27001) desirable.
• Knowledge of operational security areas preferred.
• Deep understanding of process and information technology related controls.
• Familiarity with industry standard tools and applications including Nessus, Palo Alto, Kaspersky, Varonis, etc.
• Excellent oral and written communication skills.
• Excellent analytical, research, and problem solving skills with a keen attention to detail.
• Strong project management, communication and organizational skills.
• Ability to work on multiple projects, with strong ability to adapt to dynamic work environment and to prioritize tasks accordingly.
• Proficiency in Microsoft Office suite, including PowerPoint, Excel, Visio, Word.

Qualifications

• Bachelor’s Degree in Business, Computer Science or equivalent experience, or equivalent Military background in relevant disciplines required.
• Minimum of 2 years Information Security experience or equivalent experience in Information Risk Management.
• CISSP, CISM, CRISC, CISA, or similar industry certification(s) preferred.
• Must possess a solid understanding of Information Technology, Information Security, and Risk Management.
• Self-motivated, able to work independently and as part of a team.
• Experience with technical and policy writing.
• Strong experience with internet and network security products and platforms, including intrusion detection/prevention, incident response and investigation, vulnerability management, data loss prevention and penetration testing.
• Experience in risk assessment methodology is required.
• Experience with Change Management Processes.
• Policy development and implementation experience.
• Experience in policy and compliance auditing is preferred.

This position would be working as part of the Systems Team which is responsible for the health and up-time of the platform, on which all services are built and maintained.  The position would require both daily management of the system, onboarding of clients, responsibility for escalation tickets and on-going team projects.  Knowledge and experience are required, and an ability to work with clients directly will be very important.

We will need this person to have an entrepreneurial mindset and to be fully invested in our “premium-customer-first” service model.  He/She will be a trusted leader but also enjoy digging in and getting their hands dirty. A sense of humor is a must.

Responsibilties include:

• Respond to escalated issues from the support team in a timely fashion.
• Ownership and follow up of pending issues to resolution.
• Onboarding of new clients to the platform.
• Provide off hours support on a rotating schedule every 2-3 months as escalation for support team.
• Respond and action alerts from centralized management system to maintain health of platform.
• Provide weekly status updates on outstanding tickets and current projects.
• Management of Multi-tenant hosted Exchange platform in a team based environment.
• Management of Multi-tenant hosted Citrix platform in a team based environment.
• Ensure server and client builds are completed according to company based checklists and procedures.
• Have high interaction with support team, fostering positive and effective working relationships.

Key Competencies

• Pressure/short deadlines.
• Must be able to work both independently and in project team oriented work groups.
• Multi-tasking environment.
• Works with diverse problems of complex scope where analysis situation requires an in-depth evaluation of various factors.
• Must be able to work in a multicultural environment and must be seen as an ambassador of goodwill.
• Highly logical thinker and skilled in identifying root cause of problems.
• Work independently with limited supervision.
• Must have availability to work nights and some weekends should the need arise.\

Qualifications

• A Bachelor’s Degree in MIS, Computer Science or similar focus
• Microsoft Certified (MCSE) a plus
• VMWare Certified Professional a plus
• 4-6 years’ experience in an system engineering role
• Strong technical skills in the following area’s
  • Windows Server 2008/R2/2012/2012R2
  • Microsoft Active Directory
  • DNS
  • DHCP
  • Windows File Sharing
  • Microsoft Exchange 2007/2010/2013
  • Citrix XenApp 5.0/6/5
  • VMWare vSphere 5.0/5.5